QUELS SONT LES FRAIS DE DOUANE EN SUISSE ?

Please note that Swiss Post charges customs clearance fees, the amount of which depends on the origin and the VAT value of the shipment (value of the goods taxable for VAT). For shipments from France, the basic fee is amount to 11.50 francs. In addition, there is a surcharge of 3% of the value of the value of the taxable goods (excluding import taxes and customs clearance). These costs apply independently of the customs declaration provided by SOI PARIS and are charged to you upon delivery. Having read this information, if you wish to modify your order or your delivery address your order or your delivery address contact us as soon as possible at hello@soi-paris.com.

QUELLE EST MA TAILLE ?

At Soi Paris we cut normally. If you have any doubts, the Fitle tool available on our on our website will help you find the right size. If this is not enough, you can ask us directly via the chat, the contact form or by e-mail to hello@soi-paris.com.

Contact & FAQ - – SOI PARIS

Q: QUEL MODE DE LIVRAISON CHOISIR EN FONCTION DE SON IMPACT ENVIRONNEMENTAL ?

Colissimo Point Relais under 3 to 5 business days : The least emissive delivery method. By centralizing the arrival, the trucks bound for the relay points can be filled to the maximum and thus distribute the emissions linked to road transport, reducing the carbon impact per package. Preferred delivery method. 🌱🌱🌱 Colissimo home delivery within 5 business days : Relatively emissive delivery modality. By chartering carriers directly to homes, transport distances are lengthened and generate additional emissions. Delivery method to be limited. 🌱🌱 Express 48h home delivery : Most emissive delivery method. To ensure the 48h deadline, air transport may be necessary and used only for a few packages. Delivery modality to be used only in case of emergency. 🌱

Q: QUELS SONT LES FRAIS DE DOUANE AU UK ?

Since the Brexit, delivery services in the United Kingdom apply a customs clearance fee depending on the origin and the VAT value of the shipment (value of the goods subject to VAT). (value of the goods taxable for VAT). These charges apply regardless of the customs declaration provided by SOI PARIS, and are at your expense upon delivery. Having read this information, if you wish to change your order or your delivery your order or your delivery address contact us as soon as possible at hello@soi-paris.com.

Contact & FAQ

Do you have a question? Any doubts? Send us an email on the form below. But first, take a look at the most frequently asked questions!
xxx Aurélie & Julia

We ship worldwide 😉

All orders placed before 1pm (GMT+1) from Monday to Friday are shipped within 48 hours, except in case of exceptional peak of activity Orders placed after 1pm on Friday will be shipped on Monday. There is no There is no shipping on weekends or holidays in France.
Shipments outside of the European Union are subject to customs duties that you must that you have to pay.

FRANCE
- Complementary delivery from 200€ purchase
- 7€ at home and 5€ at a collection point under 200€ purchase.
- Delivery within 4-5 business days, possibility to send express in 24h

EUROPE
- Complementary delivery from 200€ purchase
- Delivery between 15€ and 20€ under 200€ of purchase according to the country of expedition
- Delivery within 5 business days, possibility to send express in 48h

INTERNATIONAL AND French Overseas Departments and Territories
- Complementary delivery from 200€ purchase
- Expenses of 25,00€ under 200€ of purchase
- Delivery under 9 business days

Colissimo Point Relais under 3 to 5 business days : The least emissive delivery method. By centralizing the arrival, the trucks bound for the relay points can be filled to the maximum and thus distribute the emissions linked to road transport, reducing the carbon impact per package. Preferred delivery method. 🌱🌱🌱

Colissimo home delivery within 5 business days: Relatively emissive delivery modality. By chartering carriers directly to homes, transport distances are lengthened and generate additional emissions. Delivery method to be limited. 🌱🌱

Express 48h home delivery: Most emissive delivery method. To ensure the 48h deadline, air transport may be necessary and used only for a few packages. Delivery modality to be used only in case of emergency. 🌱

Please note that Swiss Post charges customs clearance fees, the amount of which depends on the origin and VAT value of the shipment (value of the goods value of the goods). For shipments from France, the basic fee is basic charge is CHF 11.50. To this is added a surcharge of 3% of the value of the value of the taxable goods (import taxes and customs clearance not included).

These charges apply irrespective of the customs declaration provided by SOI PARIS, and are payable by you on delivery.

If you wish to change your order or delivery address, please contact us. order or your delivery address, please contact us as soon as possible at [email protected].

Since the Brexit, delivery services in the UK apply customs clearance charges depending on the origin and VAT value of the shipment (value of goods subject to VAT). (value of goods taxable for VAT).

These charges apply regardless of the customs declaration provided by SOI PARIS, and are payable by you upon delivery.

Having read this information, if you wish to change your order or delivery address delivery address, please contact us as soon as possible at [email protected].

The withdrawal period is 30 days.

To make a return, simply go to our Make a Return page. Here you'll find answers to any questions you may have!

At Soi Paris we cut as usual. If in doubt, use the Fitle tool on our website on our website will help you find the right size. If that's not enough, you can ask us directly via chat, the contact form or by e-mail to [email protected].

All the answers to your questions can be found in the "Durability" tab and the "Material" insert of each product sheet.

We love to see you wearing our prints! So you can post your best looks on Instagram your best looks on Instagram using the #moiensoi and tagging us @soiparis. We will select the best photos to appear on our site.

Try your luck, you can win a 150€ voucher!